Client Stories: St Austell Brewery

Client Stories: St Austell Brewery


The pride taken in the brewery being
founded in Cornwall is essential to what we’re about; the heart of our business is
here and will remain here and I think it’s one of our unique selling points
and it’s really important to who we are and how we show up as a business.
Business was formed back in 1851 and it’s been a family business ever since
and over the years there have been a number of family members working within
the business but the business is expanded and built on that family base
and we now have all the strength of a strong family business but equally we
have the professionalism across the business from a range of people that
have come in to support that. It is important for the brewery to attract
and retain really good talent, having a great ethos and a great sort of
cultural fit around and about the South West I think really does help them with that. As we’ve grown legal advice has been essential in order to underpin the
success of the company and to ensure that we have a sound base from which to
develop on. St Austell Brewery is one of the premier businesses in the South West
and is a large business and it’s important that it does well for the
benefit of the local community. Stephens Scown have that mix of being local but
also having the breadth and depth of knowledge that is vital to a business of
our size, it’s useful to have one contact in Gavin for me but he’s able then to
put me in contact with a range of other people who could help
with the various other issues that come up. We’ve provided services across a
range of disciplines whether it’s trade marks, contract advice, disputes, debt
collection and acquisitions – they’ve all been really excellent parts of the
growth of the business and we’ve been really proud to support the brewery in
those major stages in their history. In 2016 we were successful in
negotiating a contract with British Airways which was a bit of a game
changer for the company it took us into, literally into a new level – the advice
that we got from Gavin on the terms of that contract was something that were
very important to us because it was a new area for us
and their advice was invaluable to ensuring that contract has
been as successful as it has been. I make a point of visiting the brewery
regularly not just because I need to pick up supplies for my family but also
it’s important to meet people on the ground and see what the issues are that
they’re facing. So spending time here and talking with the team does really
help me to get to understand what they need and also to make sure that we can
spot any problems and sort them out as soon as possible. Every business is
different and certainly in HR every every situation is different but this
way we really get to know the culture of the firm and what it wants to achieve
and make sure that our legal solutions really fit that. I’ve worked particularly
closely with Verity in my time at the brewery and have found her to be always
available, incredibly helpful, very collaborative and yeah constantly in
contact with her when we’re working together on a particular case or
project. Gavin and Verity are extremely easy to contact its been very important
that we’ve had an open dialogue they make themselves available when needed
and I think in business it’s actually critical that you are able to be able to
speak to people when you need to speak to them.

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