Telleroo x Crate Brewery

Telleroo x Crate Brewery


I’m Jen I’m the head of Finance at Crate
brewery and I look after a team of five and we make sure that everything’s
running smoothly from the Finance point of view for the brewery and for the bar
that we have. Crate is a brewery primarily we make beer, we also have a
bar own pizzeria where we sell the beer that we make on-site. Crates mission is
to make good beer and to bring people together really that’s kind of what we
talk about a lot, is what can start with a crate of beer. We pay suppliers and
employees sixty to eighty times a week so we were looking for a bulk payment
system and our bank weren’t able to offer that at a competitive price so we
started searching online and that’s how we came across Telleroo. So Telleroo is bulk payment solution. Before using Telleroo we used to make all the payments
manually so one by one. Having to make payments one by one it was quite
disheartening time-consuming you had to stay really concentrated so that you
didn’t make any errors, it’s quite an unpleasant process really. When we do our
supplier payments we make an export from Sage then simply upload that BACS file
into Telleroo, instantly validating the bank details. Once it’s been authorised
by two people we are able to make faster payments directly into suppliers accounts.
We find that it’s much more efficient using faster payments because you don’t
have that risk when you’re making BACS payments that you you make payment on
day one and by the time the payment arrives on day three you realized that,
you know something’s wrong with the payments it’s just a much easier
way of paying people and you don’t have that risk.
Being able to make faster payments means that we can tie up our payroll process
within one day we get the payroll back in the morning and we’ve done the
payment file by the afternoon and everybody’s paid by the time they go
home. The setup process was very easy it was completed within under a week and as
we’ve added our other accounts it’s also been very straight forward. Working with
the Telleroo has been great we have little communication to be
honest because the system runs very smoothly but when we do we have a slack
channel, emails are answered very promptly they’re always on the end of
the phones and very easy. Using Telleroo has changed a processes, it’s
formalised the way that we do our supply runs and it’s made the whole process
a lot smoother.

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